M28C M28C Table of Contents

M28C Table of Contents (Revised October 1, 2020)

► M28C Glossary of Terms

► VR&E References

► VR&E Resources

PART I Overview:

• Section A VR&E Program Overview

► M28C.I.A.1 Veteran Readiness and Employment Manual

► M28C.I.A.2 Partnerships and Memoranda of Agreement or Understanding

PART II Office Administration:

• Section A VR&E Office Functions

► M28C.II.A.1 Program Management and Office Requirements

► M28C.II.A.2 Records Management

M28C.II.A.3 Personnel DevelopmentM28C.II.A.3 Personnel DevelopmentM28C.II.A.3 Personnel DevelopmentM28C.II.A.3 Personnel DevelopmentM28C.II.A.3 Personnel DevelopmentM28C.II.A.3 Personnel DevelopmentM28C.II.A.3 Personnel DevelopmentM28C.II.A.3 Personnel DevelopmentM28C.II.A.3 Personnel Development► M28C.II.A.3 Personnel Development and Management M28C.II.A.3 Personnel Development

► M28C.II.A.4 Advisory Committees

PART III Program Administration:

• Section A Chapter 31 Benefits and Work Processes

► M28C.III.A.1 Case Status System

► M28C.III.A.2 Case Transfers

• Section B Outreach Activities

► M28C.III.B.1 Motivational and Outreach Activities

► M28C.III.B.2 Legacy and Integrated Disability Evaluation System Program

► M28C.III.B.3 VetSuccess on Campus Program

• Section C Rights and Responsibilities

► M28C.III.C.1 Claimant’s Appellate Rights, Responsibilities, and Due Process

► M28C.III.C.2 Advisory Opinion, Appeals, and Equitable Relief

► M28C.III.C.3 Claimant's Conduct and Cooperation

Part IV Application, Evaluation, and Planning:

• Section A Application Processing

► M28C.IV.A.1 Chapter 31 Application Processing and Scheduling

► M28C.IV.A.2 Eligibility and Entitlement

• Section B Initial Evaluation and Entitlement Determination

► M28C.IV.B.1 Evaluation Process

► M28C.IV.B.2 Vocational Exploration

• Section C Rehabilitation Plan Development

► M28C.IV.C.1 Courses of Education or Training and Facilities

► M28C.IV.C.2 Rehabilitation Plan Development and Redevelopment

► M28C.IV.C.3 Extended Evaluation Plan

► M28C.IV.C.4 Rehabilitation to Employability Plans

► M28C.IV.C.5 Self-Employment Plan

► M28C.IV.C.6 Independent Living Plan

► M28C.IV.C.7 Employment Assistance Plan

Part V Case Management:

• Section A Plan Implementation

► M28C.V.A.1 Educational, Vocational, and Special Rehabilitation Services

► M28C.V.A.2 Case Management Assistance

► M28C.V.A.3 Supplies and Equipment

► M28C.V.A.4 Medical and Dental Treatment and Services

► M28C.V.A.5 Interruptions

► M28C.V.A.6 Case Closure

• Section B Financial Management and Accountability

► M28C.V.B.1 Fiscal Responsibilities

► M28C.V.B.2 Invoice Payments

► M28C.V.B.3 Contracting Activities

► M28C.V.B.4 Government Purchase Card

► M28C.V.B.5 Beneficiary Travel

► M28C.V.B.6 Direct Reimbursement, Retroactive Induction or Reimbursement

► M28C.V.B.7 Subsistence Allowance

► M28C.V.B.8 Financial Resources

► M28C.V.B.9 Employment Adjustment Allowance

• Section C Claimants with Special Circumstances

► M28C.V.C.1 Foreign Cases

► M28C.V.C.2 Incarcerated and Fugitive Felon Claimants

► M28C.V.C.3 Deceased Claimants

Part VI Employment Services:

• Section A Employment and Placement Services

► M28C.VI.A.1 Eligibility and Duration of Employment Services

► M28C.VI.A.2 Case Management For Employment Services

► M28C.VI.A.3 Veterans' Preference and Special Hiring Authorities

Part VII Other Benefits Case Management:

• Section A Services Provided for Other VA Benefits

► M28C.VII.A.1 Chapter 36 - Personalized Career Planning and Guidance Benefits

► M28C.VII.A.2 Chapter 35 Services

► M28C.VII.A.3 Chapter 18 Services

Part VIII Program Oversight:

• Section A Oversight and Internal Control

► M28C.VIII.A.1 Quality Assurance Program

► M28C.VIII.A.2 Oversight Program

► M28C.VIII.A.3 Workload Management

► M28C.VIII.A.4 Strategic Oversight and Analysis Review